Code of Conduct

Bitroot is committed to providing a welcoming, safe, and harassment-free experience for everyone who takes part in our community, whether on social channels, in our developer community, or at events we participate in.

We expect all community members to communicate respectfully, welcome differing viewpoints, and refrain from harassment, hate speech, personal attacks, or discriminatory language of any kind.

Impersonation, spam, and scam activity — including fake giveaways, phishing links, or requests for private keys and seed phrases — are strictly prohibited. Bitroot will never ask you for your private keys or seed phrase.

If you discover a security vulnerability, please report it responsibly through our official channels rather than disclosing it publicly, so we can address it before it can be exploited.

Scope: this Code of Conduct applies across all official channels, including but not limited to Discord, Telegram, X (Twitter), GitHub discussions, official forums, and any events, AMAs, or summits Bitroot hosts or takes part in. Whether you're a long-time community member, a developer, a first-time visitor, or a member of the press, this Code applies to your interactions in these spaces.

What we expect: helping newcomers get oriented, offering criticism constructively, respecting discussion of differing technical approaches and viewpoints, staying factual and level-headed when discussing disputes in public, and reporting potential risks — technical vulnerabilities, scam accounts, misinformation — through official channels rather than triggering panic in public threads.

Unacceptable behavior also includes: repeatedly posting off-topic promotional content; misleading the community with claims of "insider information" or "early access"; doxxing or sharing someone's personal information without consent; and organizing or coordinating harassment campaigns against others.

A note on scams common in crypto: be wary of DMs from accounts claiming to be "official support" or a "partner" asking for your private keys, seed phrase, or a "verification transfer". Watch for fake airdrop links disguised as official announcements. Bitroot team members will never DM you first to ask for asset transfers or account credentials. Report suspicious accounts and verify through official channels.

Enforcement and appeals: moderators generally favor graduated responses — warnings, then timed mutes — before permanent removal, which is reserved for severe or repeated violations. If you believe a moderation decision was made in error, you can appeal by reaching out via the Media Contact page.

Accountability for the team: this Code applies equally to Bitroot team members and community moderators. We expect moderators to enforce it consistently and transparently, avoid decisions driven by personal bias, and periodically review moderation records internally.

Updates to this Code: as the community and its channels evolve, we may revise specific provisions of this Code of Conduct; significant changes will be announced in advance through official channels.

Inclusion: our community spans many countries, languages, and levels of technical experience. We expect discussion to remain accessible to newcomers and non-native English speakers, and we do not tolerate mockery of someone's English, technical background, or the country or region they post from.

How to report a violation: the fastest way to report a violation on Discord or Telegram is to use the platform's built-in report function and tag a moderator, rather than escalating in a public channel. For matters you'd rather not raise publicly at all — including reports involving a moderator — please use the Media Contact page instead.

Confidentiality of reports: we treat reports as confidentially as the situation allows. We won't disclose who filed a report to the person it concerns unless we're legally required to, or unless resolving the matter genuinely requires it (for example, a dispute between two identifiable parties where both sides need to be heard).

Good-faith disagreement is not a violation: this Code of Conduct is about how people treat each other, not about enforcing agreement on technical or strategic questions. Disagreeing with a design decision, a roadmap priority, or another community member's opinion — respectfully and in good faith — is exactly the kind of discussion we want more of, not less.

Volunteers and partner communities: some Bitroot-adjacent groups — regional chats, translation teams, ambassador programs — are run partly or entirely by community volunteers rather than the core team. This Code of Conduct still applies in those spaces, and volunteer moderators there have the same authority described above to warn, mute, or remove participants who violate it.

Off-platform conduct: behavior outside official Bitroot channels — for instance, on a personal account — is generally outside this Code's scope. The exception is conduct that directly targets Bitroot community members because of their participation here, or that involves impersonating Bitroot or its team; that kind of behavior can still result in removal from official channels even though it happened elsewhere.

Violations of this Code of Conduct may result in removal from community channels at the moderators' discretion. If you experience or witness a violation, please reach out via the Media Contact page.